Shipping policy
SHIPPING POLICY
Last Updated: June 2026
Thank you for shopping with Sashwat Elegance. We are committed to delivering your order safely and efficiently.
1. ORDER PROCESSING
All orders are processed within 1–3 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
2. SHIPPING TIME
Estimated delivery timelines:
• Metro Cities: 3–7 business days
• Tier 2 & Tier 3 Cities: 5–10 business days
• Remote Areas: 7–14 business days
Delivery times are estimates and may vary depending on location and courier availability.
3. SHIPPING CHARGES
• Free Shipping on eligible orders as displayed on the website.
• Standard shipping charges may apply to certain orders and locations.
• Shipping charges, if applicable, will be displayed at checkout before payment.
4. ORDER TRACKING
Once your order has been shipped, you will receive a tracking number via email or SMS.
Customers can track their orders using the courier partner's tracking portal.
5. DELIVERY DELAYS
While we strive to ensure timely deliveries, delays may occur due to:
• Weather conditions
• Public holidays
• Natural disasters
• Government restrictions
• Courier partner issues
• High order volumes
Sashwat Elegance shall not be held responsible for delays beyond our control.
6. INCORRECT SHIPPING INFORMATION
Customers are responsible for providing accurate shipping details.
If incorrect information is provided, resulting in failed delivery or return of the package, additional shipping charges may apply for re-shipment.
7. LOST OR DAMAGED PACKAGES
If your package arrives damaged or appears lost in transit, please contact us within 48 hours of delivery or expected delivery date.
We will work with the shipping carrier to investigate and resolve the issue.
8. INTERNATIONAL SHIPPING
Currently, Sashwat Elegance ships only within India.
International shipping may be introduced in the future.
9. CONTACT US
For any shipping-related questions, please contact:
Sashwat Elegance
Website: https://sashwatelegance.com
Thank you for choosing Sashwat Elegance. We appreciate your trust and support.